What information is needed to report a technical issue?

If you experience any technical difficulties, please contact us with your Nectar card number, the date/time of the issue, including screenshots of the error and specifying whether you use an Android or Apple device. This will help our team resolve your query faster. Moreover, please ensure you are on Nectar app version 11.6.0 first.

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What is the Nectar Taste the Difference challenge?

The Taste the Difference challenge is a three-week Nectar app promotion beginning 29 April 2026. Targeted digital customers must opt-in via the app to complete four personalized tasks. You earn 200 bonus points for each task finished by purchasing qualifying premium products. Alcohol is strictly excluded and app version 11.6.0 is required.

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What is the and Nectar Healthy Choices challenge?

Running from 29 April to 19 May 2026, the Healthy Choices challenge rewards digital Nectar customers for buying healthy choice products. After opting in via the app, users must complete four personalised tasks to earn 150 Nectar points per milestone or 600 bonus points total. Progress is tracked automatically through version 11.6.0, with points awarded instantly upon each qualifying transaction.

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When do the Taste the Difference and Healthy Choices challenges end?

Both the Taste the Difference and Healthy Choices challenges conclude on 19 May 2026. To receive your bonus points, all qualifying in-store purchases must be made, and all online orders must be delivered, by the end of this date. Points are awarded automatically upon task completion.

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