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Why didn't my recent purchase update my progress towards the Taste the Difference and Healthy Choices challenges?
First, ensure you clicked ‘Join Challenge’ before making the purchase. Progress usually updates instantly for in-store shops but takes longer for online orders. Also, check that the specific items you bought meet the challenge criteria. For example, certain items may not yet meet the "healthy logo" requirements for that challenge.
Related Questions
Is there a minimum spend required to participate in the Taste the Difference and Healthy Choices challenges?
There is no minimum transaction spend required to qualify for either the Taste the Difference or Healthy Choices challenges. You only need to purchase the specific number of qualifying products required by your personalised shopping tasks. You can view your current targets and required product counts directly within your Nectar app dashboard.
How do I participate in the Taste the Difference and Healthy Choices challenges?
To participate, open your Nectar app and locate the specific Taste the Difference or Healthy Choices challenge pods on your homepage. You must click ‘Join Challenge’ to opt in before your purchases will count toward your personalised tasks. Once joined, simply scan your Nectar card at checkout or shop via your linked Sainsbury's Groceries Online (GOL) account.
Can I shop online for the Taste the Difference and Healthy Choices challenges?
Yes, both in-store and Groceries Online (GOL) purchases at Sainsbury’s count toward your targets. For online orders, ensure your Nectar account is linked to your GOL account before shopping. Similarly, your order must be delivered or collected within the campaign dates (29 April - 19 May) to qualify.
How can I track my Healthy Choices challenge progress?
Track your Healthy Choices progress using your dashboard within the Nectar app. Every qualifying purchase automatically updates your tracker in real time. You can also view your earned bonus points and transaction history conveniently within the Nectar app’s Activity section. Note that the points accured for GOL orders only appear on your scheduled delivery day.