Account
How do I close the account of a relative who has died?
Please contact us if you are the legal heir.
If the account has over 5,000 points, written confirmation is required from the executor of the will.
Send confirmation to:
Evolution House
12 Choats Road
Dagenham
Essex
RM9 6BF
We will close the card and transfer points to another account if needed.
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Related Questions
How do I close my Nectar account?
We’re sorry to see you go. Please call the Nectar helpline on 0344 811 0811 to close your account.
How do I remove someone from my Nectar account?
If you’re the main account holder, you can ask us to remove another account holder completely.
Alternatively, we can change their settings so they can still collect points but only you can spend them.
Chat to a Nectar help colleague to make this change.