Account
How do I update my personal information?
You can update your:
- name
- email address
- phone number
- postal address
To do so, log in to Nectar on either the app or on nectar.com.
Then, go to 'Your details' on nectar.com.
If you're using the Nectar app you should:
- go to Your account
- select Personal Details
- choose any details you'd like to change from the menu.
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Related Questions
My address isn't recognised — what should I do?
If your address isn’t recognised (especially in a new-build property), you won’t be able to update it online yet.
In the meantime, chat to a Nectar help colleague and we’ll update your address for you.
I've had an error message saying my 'personal data is not validated'. What does that mean?
This message can appear when you're trying to register or set up your online account.
It usually means:
• you may have more than one Nectar account
• your email or mobile number is linked to multiple cards, which prevents us from validating your details
Please chat to a Nectar help colleague, and we’ll resolve this for you.