My Nectar card has been sent to the wrong address. What should I do?

If your Nectar card has been sent to the wrong address, the first thing to do is check that the address on your Nectar account is up to date.

If you've recently moved or noticed an incorrect address on your account, update your details as soon as possible to help ensure future communications and replacement cards are sent to the correct address.

If someone else has received your Nectar card, or you believe it has been delivered to the wrong address, please contact us via the Live Chat button below. We'll review your account, investigate what happened and take any necessary action to help keep your account secure.

For your protection, we may need to verify your identity before making any changes to your account details.

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