Account
What does it mean if my Nectar is blocked at Sainsbury’s?
A blocked Nectar account may indicate:
• You have locked spending in your Nectar app or at nectar.com.
• It was reported lost or stolen.
• It triggered a suspicious activity alert. This is usually because we believe someone else has used your points fraudulently.
To resolve the issue, log in to check the card status. You can lock or unlock spending on your account from the Nectar app or on nectar.com. Get more help about spend lock.
If your Nectar is still blocked: Chat to a Nectar help colleague.
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