Offers
Why are my Nectar Points not added when using AMEX Credit Card?
If your Nectar points haven't been added after using your American Express Nectar Credit Card, you'll need to contact American Express directly for help.
Nectar does not manage the American Express Nectar Credit Card account, points collection, or missing points enquiries.
Points can be awarded for:
Eligible spending on your American Express Nectar Credit Card.
Shopping with Nectar partners using your Credit Card and Nectar together.
Welcome offers, referral bonuses, and Supplementary Card bonuses where applicable.
If you believe points are missing or haven't been credited correctly, contact American Express on 0800 917 8015 or visit the American Express Contact Us page for support.
Did you find this answer helpful?