Offers

There are several reasons why bonus Nectar points may not have been added to your account.

These can include:

• The qualifying spending requirement has not yet been met.
• The offer's eligibility criteria have not been satisfied.
• The qualifying transaction is still being processed.
• The bonus points are still within the expected awarding timeframe.

If you're expecting welcome bonus points, referral bonus points, or Supplementary Card bonus points and they haven't arrived, contact American Express on 0800 917 8015 or visit the American Express Contact Us page for further assistance.