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Why haven't my Avios points appeared in my Nectar account?
If you've converted Avios points to Nectar points but they haven't appeared in your Nectar account yet, don't worry. Transfers can take up to 10 working days to be completed.
Before reporting missing points, check that:
- Your Nectar and British Airways Executive Club accounts are correctly linked.
- The conversion was successfully completed in your British Airways Executive Club account.
- At least 10 working days have passed since you requested the transfer.
If your points haven't arrived after 10 working days and British Airways has confirmed the transfer was successful, contact us via the Live Chat button below.
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