I’ve loaded an offer from the Nectar app but haven’t received the points — what now?

Check the following:

  1. Timing: Points may take up to 28 days after the offer has ended to appear. The expiry date is listed on the offer page.
  2. Exclusions: Some products may be excluded. Review the offer terms and conditions.

If points have not appeared after 28 days, chat to a Nectar help colleague.

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Related Questions

What bonus Nectar points can I collect with Nectar and Marriott Bonvoy?

When you join Marriott Bonvoy via the Nectar website or app, you’ll bag 500 bonus Nectar points.

Linked Nectar and Marriott Bonvoy account holders can also collect 500 Nectar points for each of their first three paid stays at participating Marriott Bonvoy hotels, every programme year, starting 17th July and ending 16th July.

See which hotels are part of Marriott Bonvoy when booking on the Marriott Bonvoy website.

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Marriott Bonvoy

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