Sainsbury's Energy

To receive Nectar points from Sainsbury's Energy, your Nectar account must be linked to your Energy account and your energy supply must be live. Points are only earned from the date your Nectar card is successfully linked, and points cannot be awarded retrospectively for periods before linking.

Before reporting missing points, check the following:

• Your Nectar card is linked to your Sainsbury's Energy account.

• You are using the same Nectar card that is linked to your tariff.

• You have received confirmation that your Sainsbury's Energy supply is live.

• At least 30 days have passed since your tariff start date, if you are expecting sign-up rewards.

• Monthly Energy points have had time to be processed.

Monthly Nectar points are generally added by the 10th day of the following month, and the standard points issuance SLA is up to 28 days.