Account
Why is it important to log out properly?
For your continued security and peace of mind, it’s always a good idea to properly log out, especially if you are using a shared device.
Related Questions
How do I set up Biometric Authorisation?
After your initial login with your email and password, the Nectar app will prompt you to set up Biometrics. Select 'Register' on screen and enter your secure 6-digit passcode. A confirmation screen will appear before you are redirected to your account dashboard.
Why can’t I log in to my Nectar account?
If you’re having trouble logging in, try the following first:
- Check your email address and password are correct
- Try resetting your password
- Make sure your account details (such as email or mobile number) are up to date
If you’re still unable to access your account, please contact us via phone or using the Live Chat button on the bottom right of your screen.