Prices
How can I check that I received my discounts?
If you have unlocked a Your Nectar Price offer, you will be able to see the applicable, discounted Your Nectar Price:
- When you scan an eligible product on the SmartShop handset or app instore.
- On the till screen when your product is scanned and on your receipt underneath the eligible item purchased when you shop at our supermarkets via checkouts; and
- On your order confirmation, which will clearly label Your Nectar Price items when you shop online.
As well as this you can also track your savings within the ‘activity’ tab in the Nectar app under ‘savings’
Related Questions
I’m missing Nectar points on my Sainsbury's receipt — what do I do?
Try the following:
1. Check your online points history: The Nectar homepage displays your last 5 transactions. To view 30 days of activity, click ‘Full Statement’.
2. Allow 48 hours: It can take up to 2 days for your points to update. Receipts may reflect an outdated balance if you shop frequently.
3. Bonus points visibility: Bonus points from offers are not shown separately but are included in your total.
If you are still having problems, chat to a Nectar help colleague.
Will I still collect Nectar points on items that have a Your Nectar Price?
Yes. Customers who pick up a Your Nectar Price will still collect base Nectar points on the discounted Your Nectar Price.
Are Your Nectar Prices available only on Sainsbury's own-brand products?
Your Nectar Prices are available on a range of products you love, and that we think you’ll love based on your previous shops.
Can I still collect points on products with Nectar Prices?
Yes. You can still collect Nectar points on Nectar Price items, unless exclusions apply.
To collect and spend points online, make sure your Nectar card is linked to your Sainsbury’s account.