Prices
If the service is down, will I still receive my discounted Your Nectar Price?
If Your Nectar Prices is unavailable, continue to shop as usual. We will identify where you have missed out on a discount and issue you a cash refund voucher via the Nectar app for use on a future purchase by the same shopping method as the original transaction. To redeem the voucher instore, simply swipe the voucher at the till when you checkout. To redeem the voucher online, find the voucher in your online coupon wallet and apply it at the checkout.
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Related Questions
It says Your Nectar Prices are unavailable. What does that mean?
This may occur in the unlikely event that one of our key services is down. We are sorry for any inconvenience caused. If you have purchased a product with a Your Nectar Price this will still be recognised.