Offers
Can I book tickets for friends and family using Nectar points?
Yes, Nectar customers can use their points to book Merlin tickets for friends or family members. However, all bookings must be completed through the account holder’s Nectar account during checkout.
Related Questions
What happens if I do not receive my Merlin e-ticket email?
If your Merlin e-ticket email does not arrive, first check your spam or junk folder. If it is still missing, contact Merlin customer support with your booking reference and registered email address for assistance.
Can I change the date of my Merlin ticket booking?
While cancellations are not usually permitted, some Merlin bookings may allow date changes. Customers can request amendments through the Merlin booking portal or by contacting Merlin customer support directly.
Can I part-pay for Merlin tickets using Nectar points and cash?
Yes, most Merlin ticket bookings allow part-payment using a mix of Nectar points and cash. The available payment split is shown during checkout, giving you greater flexibility when redeeming your points online.
Are Merlin Annual Passes available with Nectar points?
Yes, selected Merlin Annual Passes may be available through the Nectar partnership. Customers can use Nectar points towards eligible passes, alongside standard attraction tickets and selected seasonal experiences.
Can Nectar points be used during school holidays and peak dates?
Nectar points can often still be used during school holidays and peak periods, although ticket availability may be limited. Certain dates may also require more points or carry additional restrictions depending on demand.
Do children need separate tickets at Merlin attractions?
Yes, children usually require separate tickets to enter Merlin attractions. Free entry policies vary by attraction and are often based on a child’s age or height, with details confirmed during booking and at entry.
Can I use Nectar points for same-day Merlin attraction visits?
Same-day bookings may be available for selected Merlin attractions, depending on ticket availability and booking cut-off times. Customers should check the online redemption platform for live availability before travelling.