Which documents are accepted for Merlin accessibility passes?

Merlin accepts several forms of accessibility documentation, including Blue Badges, PIP or DLA award letters, Nimbus Access Cards, CVI certificates and other recognised disability support documents. Requirements may vary slightly by attraction.

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How long does Merlin ticket confirmation take after redemption?

Merlin booking confirmations are usually sent shortly after completing the redemption process online. Customers usually get their e-ticket by email within minutes, although delivery times can occasionally vary.

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Can I part-pay for Merlin tickets using Nectar points and cash?

Yes, most Merlin ticket bookings allow part-payment using a mix of Nectar points and cash. The available payment split is shown during checkout, giving you greater flexibility when redeeming your points online.

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How many Nectar points are needed for Merlin tickets?

The number of Nectar points required depends on the attraction, ticket type and selected visit date. Exact pricing will be displayed during the online booking process which allows customers to opt between full points redemption or part-payment with cash.

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