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How many Nectar points are needed for Merlin tickets?
The number of Nectar points required depends on the attraction, ticket type and selected visit date. Exact pricing will be displayed during the online booking process which allows customers to opt between full points redemption or part-payment with cash.
Related Questions
How do I change my phone number on my Nectar account?
To update your phone number, contact us via phone or click on the Live Chat button on the bottom right corner of your screen for quick assistance.
How do I change the email address on my Nectar account?
To update your email address, contact us via phone or click on the Live Chat button on the bottom right corner of your screen for quick assistance.
Why are my Nectar points missing?
If your Nectar points are missing, it could be due to a number of reasons, including a delay in points being added to your account. Nectar points are generally added within 48 hours after your transaction, and should automatically reflect in your account.
If 48 hours have passed since your purchase, contact us via phone or click on the Live Chat button on the bottom right corner of your screen for quick assistance.
Can I part-pay for Merlin tickets using Nectar points and cash?
Yes, most Merlin ticket bookings allow part-payment using a mix of Nectar points and cash. The available payment split is shown during checkout, giving you greater flexibility when redeeming your points online.
Are Merlin Annual Passes available with Nectar points?
Yes, selected Merlin Annual Passes may be available through the Nectar partnership. Customers can use Nectar points towards eligible passes, alongside standard attraction tickets and selected seasonal experiences.
Can I use Nectar points for special Merlin events and experiences?
Nectar points can be used for selected Merlin special events and experiences, depending on availability. Seasonal attractions, themed events and limited time experiences may also appear on the official booking platform throughout the year.
Are Nectar Merlin tickets refundable or transferable?
Nectar Merlin ticket bookings are generally non-refundable once confirmed. Transfers may also be restricted. However, you may be able to request a date change directly through Merlin based on ticket conditions and availability.
Can I change the date of my Merlin ticket booking?
While cancellations are not usually permitted, some Merlin bookings may allow date changes. Customers can request amendments through the Merlin booking portal or by contacting Merlin customer support directly.
What happens if I do not receive my Merlin e-ticket email?
If your Merlin e-ticket email does not arrive, first check your spam or junk folder. If it is still missing, contact Merlin customer support with your booking reference and registered email address for assistance.
Are there blackout dates for Nectar Merlin ticket bookings?
Some Merlin attractions may apply blackout dates or restrict availability during peak periods, school holidays or special events. These limitations are clearly displayed during the online booking process before payment is completed.
Can Nectar points be used during school holidays and peak dates?
Nectar points can often still be used during school holidays and peak periods, although ticket availability may be limited. Certain dates may also require more points or carry additional restrictions depending on demand.
Do children need separate tickets at Merlin attractions?
Yes, children usually require separate tickets to enter Merlin attractions. Free entry policies vary by attraction and are often based on a child’s age or height, with details confirmed during booking and at entry.
Which documents are accepted for Merlin accessibility passes?
Merlin accepts several forms of accessibility documentation, including Blue Badges, PIP or DLA award letters, Nimbus Access Cards, CVI certificates and other recognised disability support documents. Requirements may vary slightly by attraction.
Can wheelchair users book Merlin attractions using Nectar points?
Yes, wheelchair users can book participating Merlin attractions using Nectar points. Accessibility support, companion tickets and attraction facilities can also be arranged separately where eligible.
Are parking and extras included with Nectar point tickets?
Parking, fast-track access, food packages and other extras are not usually included with standard Nectar redemption tickets. Any optional add-ons and their costs are displayed separately during the booking process.